Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we are happy to offer a return or exchange under the conditions below.

Eligibility for Returns:
Return requests must be made within 7 days of receiving your order.
Items must be unused, unwashed, and in original packaging with all tags attached.
Proof of purchase (order number, receipt, etc.) is required.

Non-returnable Items:

Used or damaged items due to customer mishandling.

Custom-made or personalized items.

Intimate or hygiene-related products (e.g., underwear, earrings).

Final sale or clearance items marked as non-returnable.

Warranty Policy

How to Request a Return

Contact our customer support at:

tireybikeco@gmail.com

  1. We will provide return instructions and the return address.
  2. Once we receive and inspect the item(s), we will process your refund or exchange within 5–7 business days.

Shipping Costs

Customers are responsible for return shipping costs unless the item was defective or sent in error.
If the return is due to our mistake, we will cover the shipping cost.

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